Privacy Policy
Effective Date: 14 January 2025
At aveloriptex, we're serious about protecting your personal information. This policy explains what data we collect, why we need it, and what we do with it. We've written this in plain language because privacy shouldn't require a law degree to understand.
Information We Collect
When you interact with aveloriptex, we gather different types of information depending on how you use our services. Some of this you give us directly, and some we collect automatically as you browse our platform.
Information You Provide to Us
- Account details including your name, email address, and contact information when you register
- Financial information necessary for investor reporting and analysis
- Communication preferences and subscription settings
- Messages you send through our contact forms or support channels
- Survey responses and feedback you choose to share
Information Collected Automatically
Our systems collect technical data to improve your experience and keep things running smoothly. This includes your IP address, browser type, device information, and how you navigate through our site. We use cookies and similar technologies to remember your preferences and analyze site performance.
How We Use Your Information
Everything we collect serves a purpose. We're not in the business of hoarding data for its own sake. Here's what we actually do with your information:
- Deliver financial reporting services and investor insights you've requested
- Maintain and improve our platform's functionality and user experience
- Send you updates about your account and services you're using
- Respond to your questions and support requests
- Analyze usage patterns to develop new features and enhance existing ones
- Comply with legal obligations and protect against fraudulent activity
Marketing Communications
We'll only send you marketing emails if you've opted in. You can unsubscribe anytime using the link in every email we send. We respect your inbox and won't bombard you with unnecessary messages.
Data Sharing and Disclosure
We don't sell your personal information. Period. That said, we do share data in specific situations to operate our business and provide you with services.
Service Providers
We work with third-party companies that help us run our platform – think cloud hosting, email delivery, and analytics tools. These providers only access what they need to do their job and are contractually bound to protect your data.
Legal Requirements
Sometimes we're legally required to disclose information to government authorities or in response to valid legal processes. We'll only share what's absolutely necessary and will notify you unless prohibited by law.
Business Transfers
If aveloriptex merges with another company or gets acquired, your information would transfer as part of that transaction. You'd be notified of any such change and your rights under this policy would continue.
Your Rights Under Australian Privacy Law
The Australian Privacy Principles (APPs) under the Privacy Act 1988 give you specific rights regarding your personal information. We take these obligations seriously and have processes in place to honor your requests.
Access and Correction
You have the right to access the personal information we hold about you. If something's incorrect or outdated, you can request that we fix it. We'll respond to access requests within 30 days and won't charge unreasonable fees for this service.
Deletion and Restriction
You can ask us to delete your personal information, though there are some situations where we're legally required to keep certain records. If deletion isn't possible, we'll explain why and discuss alternatives like anonymizing your data instead.
- Request a copy of all personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your account and associated data
- Object to certain types of data processing
- Withdraw consent for marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
Data Security Measures
Protecting your information isn't just a legal requirement – it's fundamental to how we operate. We've implemented multiple layers of security to safeguard your data from unauthorized access, alteration, or destruction.
Our technical measures include encrypted data transmission using TLS protocols, secure server infrastructure with regular security audits, and access controls that limit who can view sensitive information. We use industry-standard encryption for data at rest and maintain regular backups stored in geographically distributed locations.
On the organizational side, our team receives ongoing security training, we conduct background checks on employees with data access, and we maintain incident response protocols. While no system is completely impenetrable, we continuously monitor for vulnerabilities and update our security practices to address emerging threats.
Data Retention Periods
We don't keep your information longer than necessary. Different types of data have different retention requirements based on legal obligations and business needs.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account + 7 years | Tax and financial reporting compliance |
| Financial Reports | 7 years after creation | Australian corporate law requirements |
| Communication Logs | 3 years | Customer service and dispute resolution |
| Marketing Preferences | Until consent withdrawn | Ongoing communication management |
| Technical Logs | 12 months | Security monitoring and troubleshooting |
When data reaches the end of its retention period, we securely delete or anonymize it. Anonymized data that can't be linked back to you may be retained indefinitely for statistical analysis.
Cookies and Tracking Technologies
Like most websites, we use cookies to make our platform work properly and to understand how people use it. A cookie is a small text file stored on your device that helps us recognize you on return visits.
Types of Cookies We Use
Essential Cookies: These are necessary for the site to function. They enable core features like security, account access, and maintaining your session as you navigate between pages. You can't opt out of these without breaking basic functionality.
Performance Cookies: These help us understand how visitors interact with our site by collecting anonymous information about page views, navigation patterns, and error messages. We use this data to identify technical issues and improve user experience.
Functionality Cookies: These remember your preferences like language settings or dashboard configurations so you don't have to reset them every visit.
You can control cookies through your browser settings, though disabling certain types might affect your experience on our platform. Most browsers allow you to block third-party cookies while still accepting first-party ones from sites you visit directly.
International Data Transfers
aveloriptex operates primarily within Australia, but some of our service providers are based overseas. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.
Our cloud infrastructure providers maintain data centers in Australia and Singapore. Any data processed outside Australia is subject to contractual protections that require compliance with APP standards. We've conducted due diligence on all international partners to verify their security practices and privacy commitments.
If you're accessing our services from outside Australia, your data may be transferred to and processed in Australia where our primary systems are located.
Children's Privacy
Our services are designed for professional investors and business users. We don't knowingly collect personal information from individuals under 18 years of age. If you're a parent or guardian and believe your child has provided us with personal information, contact us immediately and we'll delete it.
Changes to This Policy
Privacy regulations evolve, and so do our services. We'll update this policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and through a prominent notice on our website at least 30 days before the changes take effect.
The "Effective Date" at the top of this policy indicates when it was last updated. We encourage you to review it periodically, especially before providing new personal information. Continued use of our services after changes take effect constitutes acceptance of the updated policy.
Third-Party Links and Services
Our platform may contain links to external websites or integrate with third-party services. We're not responsible for the privacy practices of these external sites. Before providing personal information to any third party, we recommend reviewing their privacy policies.
When you click a link to an external site or use an integrated service, you're subject to that provider's terms and privacy practices, not ours. This includes social media platforms, payment processors, and any other external services accessible through our platform.
Questions or Concerns?
If you have questions about this privacy policy or want to exercise your rights, we're here to help. Our privacy team reviews all requests and responds within a reasonable timeframe.
If you're not satisfied with our response to a privacy concern, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.